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Season 7—Spring 2026  ·  11 episodes  ·  Through-line: the human architecture of institutional change
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Organizational design

A Problem Framing Kernel

Morteza Pourmohamadi on Rumelt’s strategy kernel and why most design “strategy” is ambition dressed as a plan.

Morteza Pourmohamadi  ·  8 min
Service design

The Part of Agile Designers Fear the Most: Imperfect Work

Päivi Salminen on Laura Klein’s lesson that MVP teams forget the word “viable”—and why shipping imperfect work is the real agile skill.

Päivi Salminen  ·  5 min
Gamification Series
Part 4 · Special Considerations

Special Considerations

Montgomery Singman on why kids see through badge mechanics, education contexts, and designing for genuine play.

Montgomery Singman  ·  Series
Ethical UX Series
Part 10 · Consent

Consent Fatigue: Are We Designing People into Compliance?

Tushar Deshmukh on cookie walls, decision fatigue, and reclaiming informed consent from legal-shield UX.

Tushar Deshmukh  ·  Series
Interaction design

Making the Invisible, Visible: 6 Months of Diving Deeper into AI

Anina Botha on trust, automation bias, and turning invisible human behavior into deliberate product design—not copy-pasted AI features.

Anina Botha  ·  4 min
Systems & operational design

The Spiral Climbs: Ideas Are Expensive, Systems Are Cheap

Pavel Bukengolts on connected stacks, the 48-hour operating loop, and why patterns got cheap while judgment did not.

Pavel Bukengolts  ·  6 min
Systems & operational design

AI Fails Silently: A Systems Perspective on AI Reliability

Kwansah Madani on why AI degrades while dashboards stay green—and what continuous behavioral feedback actually requires.

Kwansah Madani  ·  5 min
Service design

Designing Small Is Harder than Designing Big

Päivi Salminen on holistic instincts, horizontal slicing, and the smallest slice that still delivers real value.

Päivi Salminen  ·  5 min
Ideations—Season 7 All ideations →
Future-Solving
Naming the human-feeling outcome before the tool parade begins: map what must become true, let exploration stay fuzzy while the vision stays sharp, and refuse to substitute vendor matrices for strategy.
Canonical Knowledge
One governed layer of meaning everyone agrees to treat as source-of-truth—so agents and humans aren’t improvising incompatible copies of the same policy, pricing rule, or clinical pathway.
Cheap Prediction, Expensive Judgment
When prediction drops toward zero marginal cost, the binding constraint stops being “can the model guess right?” and becomes “who is accountable for acting on it inside messy institutions?”
The Confabulation Machine
LLMs as conviction engines: fluent, plausible, and prone to completing narratives that never happened—a design problem for verification layers, not just model knobs.
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Members Essays Member essays →
Members only  ·  Josh Tyson
The “Do a Kickflip” Era of Agentic AI

In the rush to adopt AI agents, many organizations are acting like beginners attempting a kickflip—eager, ambitious, but unprepared. Strategy, runtimes, and verified knowledge turn repetition into progress; hype alone turns it into pavement.

Republication  ·  Paired with Brian Evergreen S7E9
Vision-first strategy Agent runtimes Knowledge bases Future-solving
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